Kleemann
Minimum downtime and wear costs, maximum customer proximity.
Government programmes such as Smart City Initiative will give more focus to waste screen opportunity of classifiers and scalpers, says Ramesh Palagiri, MD and CEO, Wirtgen India Private Limited.
Kleemann Mobiscreen MS 703
Please tell us about the aggregate industry in India.
Crushing and screening(C&S) market for track equipment has shown a growth compared to previous year due to the demand in the mining market and a new application, biomining that has been a driver for this market. There is a surge in the requirement of biomining screening plants, both classifiers and scalpers, which give higher production to the customer.
Being a leading equipment producer for the aggregate industry, what kind of growth do you see in the next five years?
Government programmes such as Smart City Initiative will give more focus to waste screen opportunity of classifiers and scalpers. Faster clearance and allotment of iron ore mines will entrust the demand for C&S plants requirement in the mining sector. The government should focus more on the production output and should link it with bonus and performance clause, which will give a good boost to the C&S industry in these segments.
Tell us more about technology adoption at Kleemann India.
On the classification plants, we have four models of double-deck and triple-deck versions of capacities, 350 TPH and 500 TPH, which can give three and four product output (models MS 702/MS 703/MS 952/MS 953). All Kleemann machines are equipped with telematics; we have named it WITOS (Wirtgen Telematics) as standard feature inbuilt with the machine. This helps the customer to know major machine breakdowns, engine parameters and service intervals while sitting in his office. All Kleemann classifiers are equipped with optional EPS (electrical power supply) system, which will enable the machine to work with grid power apart from diesel.
How do you connect with customers, your consumer touch points, brand-consumer relationship, after-sales support and customer care?
We provide worldwide service and onsite application support. Therefore, optimal customer care and performance and availability of spares are always guaranteed. Quick technical support is our main priority. We ensure short response times and quick solutions through our experienced service technicians. Customer support at Kleemann is primarily focused on ‘minimum downtime, minimum wear costs, maximum customer proximity’.
